Placing The Order Abstract Location Service When you place an order with us, we will be happy to help you locate your abstract. This can be a time consuming process, especially if a loan has been sold on the secondary market. We have developed relationships with lenders nationwide and know who to call to get the information we need. Customer Service Specialists We have Customer Service Specialists that can take your orders and answer question about work in process. Since this information is computerized, we can answer questions about your order immediately. Delivery Our couriers pick up abstracts, orders and documents for recording. We deliver our work to the specified destinations in a timely manner. Order Forms We receive orders by internet, fax, telephone, mail, or courier pick up. We have order forms prepared or we can process the order from your own form. Click on our Forms link to print a copy of our order form. Call Customer Service at 515-288-3335 or email us if you would like our courier to deliver order forms to your office. Or, use our easy online order form. Overnight Delivery When personal delivery is not possible, we will ship abstracts or other products overnight or by certified mail.